RemotevilleRemote IT Product Manager Job in Los Angeles, CA Digital Room
IT Product Manager Digital Room
$ -
BudgetingBusiness Case PreparationElectronic Data CaptureFinancial PlanningInternal CustomersJob TrackingProduct ManagementProduct StrategySoftware Systems
Entry-level/graduate -
Los AngelesCA
Leading provider of customized marketing products for SMBs
400+ employees
eCommerce
Role
Who you are
- 4-year degree or equivalent work experience with a strong track record of success building and delivering software systems functions and features
- Working knowledge of business/financial planning and budgeting
- Ability to manage resources and processes across multiple locations and time zones
- Experience with problem-solving within multi-faceted and complex systems
- Experience managing relationships with third-party providers of products and services
- Excellent written and verbal communication skills and working with technical and non-technical teams
- Desire to be part of a fast-growing dynamic and entrepreneurially minded team
- Experience working with engineering and UI/UX staff in a fast-paced environment
- Scrum/Agile experience is a big plus
What the job involves
- Compose champion and drive the strategy and roadmap for the company’s proprietary and purpose-built manufacturing systems and any integrations between those systems and third-party systems and tools
- Lead our product team to deliver exceptional internal customer experiences across our facilities and operational teams
- Create business cases and requirements for a unique product or set of systems functions and features in Digital Room’s suite of software and systems
- Assess the quality and effectiveness of our systems and tools through operational metrics and non-operational metrics (e.g. NPS)
- Define implement monitor and improve performance KPIs
- Act as a coordinator of product strategy and innovation to achieve a cohesive and unified strategy across the company
- Guide improvements in SCRUM/Agile execution
- Provide insights on product strategy industry trends etc. to the executive team
- Study internal customers to understand workflow processes and required data capture for job tracking and reporting needs
- Work closely with Software Developers to design build and launch elegant tools and features that solve internal customers’ problems
- Periodic travel to our facilities in support of initiative ideation sessions project rollouts kaizen events etc.
Company
Company mission
For nearly three decades, Digital Room has created simple, reliable ways for small and medium-sized business to reach their customers, promote their products and build their brands. We develop purpose-built software and combine it with robust manufacturing capabilities to create solutions that fit the marketing and promotional needs of millions of SMBs. Our solutions are available through our portfolio of more than a dozen e-commerce web sites. Our coast-to-coast network of manufacturing facilities produces customer-designed packaging solutions, signs, banners, apparel, and other marketing essentials – and is capable of delivering most items in as few as two days!Company values
- For nearly three decades, Digital Room has created simple, reliable ways for small and medium-sized business to reach their customers, promote their products and build their brands. We develop purpose-built software and combine it with robust manufacturing capabilities to create solutions that fit the marketing and promotional needs of millions of SMBs. Our solutions are available through our portfolio of more than a dozen e-commerce web sites. Our coast-to-coast network of manufacturing facilities produces customer-designed packaging solutions, signs, banners, apparel, and other marketing essentials – and is capable of delivering most items in as few as two days!