Digital Room

IT Product Manager

Skills

BudgetingBusiness Case PreparationElectronic Data CaptureFinancial PlanningInternal CustomersJob TrackingProduct Management

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

4-year degree or equivalent work experience with a strong track record of success building and delivering software systems functions and features
Working knowledge of business/financial planning and budgeting
Ability to manage resources and processes across multiple locations and time zones
Experience with problem-solving within multi-faceted and complex systems
Experience managing relationships with third-party providers of products and services
Excellent written and verbal communication skills and working with technical and non-technical teams
Desire to be part of a fast-growing dynamic and entrepreneurially minded team
Experience working with engineering and UI/UX staff in a fast-paced environment
Scrum/Agile experience is a big plus

Day to day

Compose champion and drive the strategy and roadmap for the company’s proprietary and purpose-built manufacturing systems and any integrations between those systems and third-party systems and tools
Lead our product team to deliver exceptional internal customer experiences across our facilities and operational teams
Create business cases and requirements for a unique product or set of systems functions and features in Digital Room’s suite of software and systems
Assess the quality and effectiveness of our systems and tools through operational metrics and non-operational metrics (e.g. NPS)
Define implement monitor and improve performance KPIs
Act as a coordinator of product strategy and innovation to achieve a cohesive and unified strategy across the company
Guide improvements in SCRUM/Agile execution
Provide insights on product strategy industry trends etc. to the executive team
Study internal customers to understand workflow processes and required data capture for job tracking and reporting needs
Work closely with Software Developers to design build and launch elegant tools and features that solve internal customers’ problems
Periodic travel to our facilities in support of initiative ideation sessions project rollouts kaizen events etc.

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

For nearly three decades, Digital Room has created simple, reliable ways for small and medium-sized business to reach their customers, promote their products and build their brands. We develop purpose-built software and combine it with robust manufacturing capabilities to create solutions that fit the marketing and promotional needs of millions of SMBs. Our solutions are available through our portfolio of more than a dozen e-commerce web sites. Our coast-to-coast network of manufacturing facilities produces customer-designed packaging solutions, signs, banners, apparel, and other marketing essentials – and is capable of delivering most items in as few as two days!

Values

For nearly three decades, Digital Room has created simple, reliable ways for small and medium-sized business to reach their customers, promote their products and build their brands. We develop purpose-built software and combine it with robust manufacturing capabilities to create solutions that fit the marketing and promotional needs of millions of SMBs. Our solutions are available through our portfolio of more than a dozen e-commerce web sites. Our coast-to-coast network of manufacturing facilities produces customer-designed packaging solutions, signs, banners, apparel, and other marketing essentials – and is capable of delivering most items in as few as two days!