ITSM Change Manager
Skills
AuditingChange RequestsCompliance ManagementITILSarbanes-Oxley ActServicenowTeam Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- ITIL V4 certified with extensive experience in ServiceNow.
- Proven experience in managing ITIL aligned Change processes.
- Strong skills in communication and stakeholder engagement across various levels.
Nice to have
- ITIL V4
- ServiceNow
Day to day
- Ensure compliance with the Change Management Process.
- Directly manage and support a team of two Change Analysts.
- Drive the assessment, development, and implementation of changes via ServiceNow.