How Remoteville checks and expires listings
Junior Desktop Support
Skills
Comptia Network+Computer RepairDomain Name SystemEmerging TechnologiesJira Service DeskPermissionsSAP FI
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Basic understanding of computer hardware software and networking concepts
- Working familiarity with Windows macOS and basic Linux command line
- Ability to troubleshoot hardware software and network connectivity issues
- Experience with onboarding account setup and user access management
- Ability to manage tickets prioritize tasks and meet SLAs
- Strong customer service communication problem-solving and time management skills
- Ability to write clear documentation and user guides
Nice to have
- Self-starter
- Eager learner
- Customer focused
- Analytical thinker
- Curious about technology
Day to day
- Provide front-line desktop support by troubleshooting hardware and software issues for employees.
- Install configure and maintain computer systems including operating systems and business applications while helping with onboarding new hires.
- Handle routine system administration ticketing documentation backups and connectivity tasks in a remote fast-paced IT environment.
Hiring process
- Submit your resume in English