RRemoteville
Smurfit Westrock logoSmurfit Westrock

Lead Analyst, Digital Product Management

Skills
Software As A ServiceAdoptionContinuous ImprovementIT LeadershipPlaysProcess OptimizationScrum
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of relevant experience in digital product management enterprise platform delivery product operations or business systems analysis within a corporate environment
  • Demonstrated ability to independently lead implementations enhancements and operational initiatives from intake through deployment coordinating across business stakeholders vendors and technical teams
  • Proven experience managing budgets and delivery commitments ensuring alignment with enterprise financial controls and established ePMO governance standards
  • Strong working knowledge of Agile or Scrum delivery methodologies including backlog refinement sprint planning release coordination and continuous improvement practices
  • Ability to evaluate and prioritize competing requests assess business and operational impact and make sound recommendations that balance risk value and delivery capacity
  • Experience translating operational data platform metrics and stakeholder input into clear actionable reporting providing insights that enable process optimization and improved business outcomes
  • Strong collaboration and communication skills with the ability to influence without authority and partner effectively across business IT and vendor teams
  • Comfort operating with a high degree of autonomy serving as the primary execution lead for assigned platforms while maintaining alignment with IT leadership and governance forums

Nice to have

  • Enterprise SaaS
  • Governance mindset
  • Operational focus
  • Stakeholder savvy
  • Metrics-driven

Day to day

  • Oversee intake governance and operational coordination across enterprise digital platforms.
  • Evaluate incidents maintenance items and configuration requests to classify priority and business impact.
  • Partner with business stakeholders technical teams vendors and service providers to drive timely resolution and continuous improvement.