Lead Analyst, Digital Product Management
Skills
AdoptionAnalytical SkillsData VisualizationIT LeadershipIT Service ManagementPlaysProduct Operations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of relevant experience in digital product management enterprise platform delivery product operations or business systems analysis within a corporate environment
- Demonstrated ability to independently lead implementations enhancements and operational initiatives from intake through deployment coordinating across business stakeholders vendors and technical teams
- Proven experience managing budgets and delivery commitments ensuring alignment with enterprise financial controls and established ePMO governance standards
- Strong working knowledge of Agile or Scrum delivery methodologies including backlog refinement sprint planning release coordination and continuous improvement practices
- Ability to evaluate and prioritize competing requests assess business and operational impact and make sound recommendations that balance risk value and delivery capacity
- Experience translating operational data platform metrics and stakeholder input into clear actionable reporting providing insights that enable process optimization and improved business outcomes
- Strong collaboration and communication skills with the ability to influence without authority and partner effectively across business IT and vendor teams
- Comfort operating with a high degree of autonomy serving as the primary execution lead for assigned platforms while maintaining alignment with IT leadership and governance forums
Nice to have
- Enterprise SaaS
- Governance
- Compliance
- Shared services
- Intake models
- Adoption metrics
Day to day
- Lead portfolio-level operations and governance across enterprise digital platforms.
- Evaluate and classify incoming requests such as incidents maintenance items and configuration changes.
- Coordinate incident triage business impact assessment and delivery alignment across stakeholders vendors and service providers.
- Support structured delivery of strategic initiatives and continuously improve platform effectiveness intake efficiency and adoption.