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Lead, Enterprise Franchise Sales
Skills
Account ManagementComplex SalesCreativeCustomer SuccessLeadershipProject PlanningSales
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 4+ years of experience in client success account management or sales
- Early people management experience with readiness to grow into a formal leadership role
- Proven success working in cross-functional teams to build creative solutions
- Strong operational instincts with the ability to spot and fix inefficiencies
- Expert communication and interpersonal skills
- Use of AI to improve workflows and increase team productivity and efficiency
Nice to have
- People-first leader
- Servant-leadership
- Contagious energy
- Optimistic
- Hands-on
- Strong bias for action
- Analytical mindset
- Fast-paced adaptability
- Detail-oriented
Day to day
- Lead a team of Franchise Account Executives and drive their success through clear structure and accountability
- Build efficient, repeatable systems that turn ambiguity into clarity and improve team execution
- Collaborate across Drive, Content, S&O, Post Sale, and other stakeholders to strengthen onboarding and merchant experience
- Balance revenue growth, team performance, and store augmentation while staying hands-on and detail-oriented