Lead Innovation Designer

Skills
3D DesignAdobe Creative CloudDesign ToolsGraduate LevelObservationSocial SciencesStrategic Thinking
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Expert knowledge of Human Centered Design and Innovation mindsets, tools and techniques
  • Skilled in behavioral research practices
  • Skilled in strategic thinking, problem solving and connecting disparate dots
  • Skilled in using 2D and 3D Design Tools to create concepts
  • Skilled in communication practices and crafting compelling stories
  • Ability to translate user research into needs, design principles and criteria
  • Ability to communicate effectively (both written and verbal) with all levels of Employees up to and including Executive levels
  • Ability to bring ideas to life through model making / rapid prototyping
  • Ability to use Adobe Creative Cloud and Microsoft Office Suite
  • High School Diploma or GED
  • Undergraduate or Graduate level degree in a research driven field such as social sciences or related design field such as Industrial, Visual, Experience or Service designs
  • Expert level experience, expansive and far reaching knowledge in: Business consulting / Strategy
  • User Research
  • Prototyping
  • Communications

Nice to have

  • 3D Design
  • Adobe Creative Cloud
  • Design Tools
  • Graduate Level
  • Observation
  • Social Sciences
  • Strategic Thinking
  • User-Centered Design

Day to day

  • All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel
  • The Lead Innovation Designer provides Leadership to the Innovation Team who specialize in modernizing our airport experience for both Employees and Customers
  • This role will bring human-centered approaches to research, ideation, concept development, and prototyping to help our business partners see what's possible so that they are always prepared with a pipeline of good solutions to their toughest challenges
  • The Lead Innovation Designer is an organized collaborator who looks forward to driving the future of Southwest