Remote Lead Innovation Designer Job in United States Southwest Airlines

Who you are

• Expert knowledge of Human Centered Design and Innovation mindsets, tools and techniques
• Skilled in behavioral research practices
• Skilled in strategic thinking, problem solving and connecting disparate dots
• Skilled in using 2D and 3D Design Tools to create concepts
• Skilled in communication practices and crafting compelling stories
• Ability to translate user research into needs, design principles and criteria
• Ability to communicate effectively (both written and verbal) with all levels of Employees up to and including Executive levels
• Ability to bring ideas to life through model making / rapid prototyping
• Ability to use Adobe Creative Cloud and Microsoft Office Suite
• High School Diploma or GED
• Undergraduate or Graduate level degree in a research driven field such as social sciences or related design field such as Industrial, Visual, Experience or Service designs
• Expert level experience, expansive and far reaching knowledge in: Business consulting / Strategy
• User Research
• Prototyping
• Communications

Desirables

• 3D Design
• Adobe Creative Cloud
• Design Tools
• Graduate Level
• Observation
• Social Sciences
• Strategic Thinking
• User-Centered Design

What the job involves

• All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel
• The Lead Innovation Designer provides Leadership to the Innovation Team who specialize in modernizing our airport experience for both Employees and Customers
• This role will bring human-centered approaches to research, ideation, concept development, and prototyping to help our business partners see what's possible so that they are always prepared with a pipeline of good solutions to their toughest challenges
• The Lead Innovation Designer is an organized collaborator who looks forward to driving the future of Southwest