Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline.

Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.

Live Nation Entertainment

Live Nation produces more concerts, sell more tickets and connects more brands to music than anyone else in the world. 

JOB DESCRIPTION – LEAD SOFTWARE ENGINEER (ABUSE AND FRAUD PREVENTION)Location: Remote, United KingdomDivision: TicketmasterContract Terms: Permanent
THE TEAMYou will be joining the diverse Global Ticketmaster Abuse and Fraud Prevention engineering team. As a Lead Software Engineer at Ticketmaster, you will be responsible for engineering excellence in the next generation of protective services for Ticketmaster, the global leader in ticket management for large-scale sports and entertainment. You will work closely with other engineers, product owners and managers, and representatives from the business, to design scalable, resilient systems and lead architectural improvements while implementing complex features and optimizing performance.
A career at Ticketmaster will challenge and engage you. We support the creators and producers of shows and live performances while connecting more passionate fans to these events. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices, and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment.
THE JOBIn the role of Lead Software Engineer, you’ll lead development and delivery within our Abuse and Fraud Prevention portfolio of products which help protect over 10 billion dollars of revenue annually. You will be accountable for delivering high-quality work, taking ownership of outcomes, and ensuring alignment with team goals.
You will lead, manage, and inspire engineers to deliver the best ticketing experience across the globe. You’ll help teams fulfil technical, operational, and business requirements by putting yourself in the trenches.
You will emphasise collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to global services and applications, and cultural exchange between development groups. It is an exciting time to join Ticketmaster as we are working towards aligning our technologies and products globally.Because our business is online 24/7, you may on occasion be required to work out of hours or provide on-call duty on a rota basis.
What You Will Be DoingParticipate and lead development work across globally distributed software teams.Ensure applicability of global applications to global markets.Ability to organize, prioritise; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals.Connect with a series of stakeholders in order to gather as much information as possible regarding the problem at hand and implement short-mid term strategies to evolve products for future success.(UX / Design / Product / PMO…etc.).Objectively explore multiple approaches and recommend the best technical direction including logic and reasoning.Meaningful participation in service layer architecture design.Spike and prototype.Write exemplary code.Own the full development and deployment cycle for your software.Encourage and grow developers in their craft.Debug and triage production application issues, often not your own.Automate testing, deployments, performance, and recovery.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Demonstrable lead engineering and development experienceExperience with Agile methodologiesStrong backend development skillsProven ability to design and implement clean, scalable and well-structured APIsJava 17+ programming language experience or of other JVM languagesExperience with modern frameworks such as SpringbootTest-Driven Development experienceUnderstanding of Continuous Integration practicesKnowledge of current software architectural trends and practicesPrevious experience with Design Patterns and SOLID principlesExperience working with AWS or other Cloud ProviderExperience with CI/CD servers (Gitlab/Jenkins)Experience with Docker and Kubernetes or other orchestration/scheduling frameworkExperience working in an SOA development environmentWorking knowledge of one or more database products (e.g. Oracle, MySQL, PostgreSQL)Strong communication skills that allow you to adapt your message to different audiences, present ideas persuasively, and facilitate productive meetings.
Nice to haveExperience in DevOpsFamiliarity with Prometheus, Graphana and Splunk stackExperience with Databricks or SparkExperience working with TerraformExperience with Helm package managerExperience with distributed systems.Knowledge of best practices and IT operations in an always-up, always-available servicesAbility to clearly communicate technical topics to non-technical peopleDemonstrated ability to work well in a fast-paced, multidisciplinary team environmentIt is ok if you lack some of the skills listed above, the single most important skill is being able to learn quickly. We believe that a motivated, team-oriented professional will always succeed in mastering a new toolset when a need arises.
You (behavioural Skills)You are autonomous and proactiveYou focus on results and desired outcomes and how best to achieve themYou can consider multiple approaches and recommends the best technical direction including logic and reasoningYou can work with minimal supervisionYou can solve complex technical issues through debugging, research, and investigationYou promote cooperation and commitment within a team to achieve goals and deliverablesYou maintain and foster relationships within, across, and external to organizational boundariesYou are passionate about technology, software development and transformationYou desire to continually improve your own skills, and ability to transfer that to the skills of othersYou can take ownership of deliverables and work with other roles and teams to achieve them.You excel at cross-functional collaboration, resolving misalignments and bringing the right stakeholders together to drive efficiency.You make strategic trade-offs in prioritization, balancing immediate needs with long-term impact, and help your team focus on high-value work that aligns with business priorities.
LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our Work Is Guided By Our ValuesReliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Lead Software Engineer (Remote, United Kingdom)

What the job involves