RRemoteville
Mercury Insurance logoMercury Insurance

Lead Technical Product Manager

Skills
Analytical SkillsCustomer ExperienceFinancial LiteracyProduct ManagementStrategic PlanningTechnical Product ManagementUser Experience
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • BA or equivalent preferred
  • MBA a strong plus
  • 5+ years in Product Management
  • 3+ years of Sr. Manager level work
  • Experience hiring and developing managers and senior individual contributors
  • 5+ years experience collaborating with product, engineering, design, and user research teams
  • Exceptional business, design, communication, and people management skills
  • Ability to work as a partner and peer to product, leadership, engineering, and customer experience teams
  • Ability to utilize a full range of people and product management skills
  • Navigate through ambiguity and drive strategic direction
  • Collaborate cross-functionally with business and technical stakeholders
  • Influence other leaders
  • Ability to operate at different levels of the organization
  • Build ground-up solutions through all steps of ideation, design, implementation, and monitoring
  • Strong financial acumen and data-driven approach
  • Passionate about customer and agent empathy
  • Strong verbal, oral, and written communication skills

Nice to have

  • 10+ years Technical Product Management
  • Experience delivering customer-facing applications
  • Experience with mobile applications
  • Experience with web portals

Day to day

  • Lead multiple tech product and delivery teams within core infrastructure
  • Emphasize coaching and maturing teams on processes and tools
  • Shape the tech product roadmap for short and long term
  • Partner with product managers, engineers, user experience experts, customer experience analysts, and data analysts
  • Implement and foster adoption of product management processes and best practices
  • Craft and own the tech vision for the product space in the organization
  • Steer the team and experiences towards the product vision
  • Develop product talent and build a thriving culture where the team grows and feels a strong sense of belonging and impact