Lead UX Designer
Skills
Software As A ServiceAdoptionArtifactsHTMLInterest RatesJourney MappingPermissions
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree in Design HCI or related field or equivalent practical experience
- 5+ years UX and UI design experience with lead or senior-most ownership
- Portfolio showing end-to-end work on complex workflow-heavy applications
- Experience building a design system and component library from scratch
- Hands-on proficiency with modern design and prototyping tools such as Figma
- Working knowledge of WCAG 2.1 AA or later accessibility standards
- Experience delivering responsive design across desktop tablet and mobile
- Experience conducting user research and synthesizing personas journeys and design decisions
- Experience facilitating workshops and design reviews with cross-functional and customer audiences
- Ability to lead as an individual contributor across product engineering and QA
- Experience with product analytics tools and behavioral data-informed design
- Working fluency with AI tools for design and research tasks
- Excellent communication and presentation skills
- Familiarity with HTML CSS and component-based front-end frameworks
Nice to have
- Founding hire experience
- Govtech experience
- Enterprise SaaS experience
- Multi-persona platform experience
- Performance monitoring familiarity
- Accessibility certification
- Startup experience
Day to day
- Own the platform's user experience end to end and shape how the product looks feels and flows for multiple user groups.
- Build a reusable design system style guide and interaction patterns that improve consistency accessibility and responsive behavior across the platform.
- Lead research workshops prototyping and cross-functional collaboration to simplify complex workflows reduce friction and validate better solutions.
- Use analytics feedback and technical partnership to refine experiences measure outcomes and align design decisions with engineering product and QA.
