How Remoteville checks and expires listings
Lead Writer, Product & Education
Skills
AgendaBusinessCraftsCustomer JourneysFinanceFinancial AdvisoryLegal Requirements
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 7+ years of UX and product writing experience
- Portfolio showing complex systems simplified through copy
- Experience across microcopy product flows and long-form content
- Ability to write through complexity and own your work
- Self-starter who spots writing needs and brings others along
- Ability to teach through content and build financial literacy
- Strong care for language nuance rhythm and emotional context
- Optimism and mission-driven mindset
Nice to have
- Self-starter
- Craftsperson
- Mission-driven
- Empathetic
- Curious
- Collaborative
Day to day
- Own the voice and tone system across product and education content for millions of customers
- Create clear empathetic copy for onboarding flows error states and complex financial product journeys
- Research write and refine in-app education that simplifies money topics and supports financial wellbeing
- Collaborate with cross-functional partners to shape seamless trusted customer experiences
- Mentor writers and raise the craft of copy across the organization
