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Learning Specialist

Skills
TrainingEasily AdaptableEmerging TechnologiesLeadershipProfessional ServicesTeam BuildingTelecommuting
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years in customer-facing training onboarding implementation or PK-12 teaching
  • Experience running virtual trainings live demos or classrooms with clarity
  • Ability to adapt teaching style and handle situations on the fly
  • Exceptional communication skills to simplify complex ideas
  • Highly organized and comfortable managing multiple accounts and sessions
  • Curious mindset with a focus on testing measuring and improving
  • Empathy-driven approach that meets learners where they are
  • Passion for education collaborative work and mission-driven environments

Nice to have

  • Adaptable
  • Empathetic
  • Curious
  • Organized
  • Collaborative
  • Humorous

Day to day

  • Deliver live virtual onboarding sessions for new and existing customers with professionalism and clarity
  • Tailor training delivery to audience skill levels goals and feedback while serving as the main onboarding contact
  • Manage customers through the onboarding process with regular follow up and strong post-training communication
  • Monitor engagement and outcomes refine training approaches and build systems that improve knowledge retention