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Legal Intake Specialist

Skills
Customer Service
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Prior legal intake or customer service experience in a call center environment
  • Great communication skills
  • Passion for helping others

Day to day

  • Serve as the first contact for individuals seeking legal assistance providing empathetic support through the screening process.
  • Manage incoming client inquiries conducting initial consultations.
  • Provide exceptional customer service during client intake process.