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LiveOps Manager
Skills
Business StrategyMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerpointOnboarding
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- +2 years of experience working on a product with a full LiveOps calendar
- Solid understanding of LiveOps calendar structure
- Experience with content distribution and offer segmentation across user categories
- Comfortable owning analytics for new features and campaigns
- Strong English communication skills for documentation and reporting
- Interest in crypto collectibles luxury or consumer products is a plus
Nice to have
- Data-driven
- Proactive
- Detail-oriented
- Collaborative
- Fast learner
- Commercially minded
Day to day
- Own the LiveOps calendar end-to-end including planning scheduling and executing content drops offers and campaigns across user segments
- Drive retention and churn reduction by proposing solutions taking ownership of execution and tracking outcomes
- Produce analytical reports on product health offer performance and user retention while defining new metrics surfacing insights and improving decisions
- Work closely with product development and marketing teams to launch small product improvements align campaigns and maintain clear documentation