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Manager – Payments Team

Skills
Cloud ComputingAnalytical SkillsBusinessJiraKey Performance IndicatorsOnboardingPoint Of Sale Systems
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5–7+ years of experience in payments or payment product management
  • 2–3 years of people management experience including FTEs and/or contractors
  • Experience working with payment systems payment service providers or digital commerce platforms
  • Exposure to global vendor ecosystems and coordination of integrations or certification activities
  • Experience working in agile environments and familiarity with tools such as JIRA Smartsheet Confluence or similar platforms
  • Strong collaboration and communication skills across technical and business teams
  • Experience contributing to system implementations integrations or technology deployments

Nice to have

  • Hospitality experience
  • Travel industry experience
  • Global consumer focus
  • Opera PMS familiarity
  • Opera Cloud familiarity
  • POS systems knowledge
  • Alternative payments exposure
  • PCI awareness
  • Fraud tools exposure

Day to day

  • Manage and advance Hyatt’s global payments product roadmap across digital and in-property channels.
  • Coordinate payment capabilities such as gateways tokenization alternative payment methods fraud tools and integrations with PMS POS and digital platforms.
  • Lead cross-functional collaboration with Digital Finance Security and Property Technology teams while guiding a team of FTEs and contractors toward strong delivery and accountability.
  • Support agile execution vendor certification KPI reporting fraud and compliance initiatives and opportunities to use AI-powered workflows for greater efficiency.