Manager, UX Research
Skills
AdoptionBusinessBusiness InsightsContextEvolutionIdentifying New OpportunitiesModeling
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience managing and developing UX researchers
- Commitment to mentorship coaching and team growth
- Ability to engage cross-functional partners in research and design
- Experience leading complex product research with clear business impact
- Experience researching domains involving accuracy trust compliance risk or governance
- Ability to connect user value with business ambitions and measurement strategies
- Experience with AI-powered conversational agentic or decision-support experiences
- Strong written oral communication and presentation skills
- Ability to scope research for decision making in cross-functional contexts
- Ability to guide teams through technological and organizational change
Nice to have
- Strategic mindset
- Diplomatic
- Orderly
- Organized
- Collaborative
- Adaptable
- Detail-oriented
Day to day
- Lead a team of UX researchers delivering strategic insight that shapes product direction and AI-enabled experiences for a global HCM platform.
- Partner closely with Product Design Engineering and AI teams to identify opportunities where automation human expertise and trust can work together to create customer value.
- Guide research strategy operations and execution while maintaining rigorous standards coaching researchers and supporting cross-functional decision making.