RRemoteville
Smartsheet logoSmartsheet

Manager, UX Research

Skills
AnalyticsBusinessBusiness InsightsCompetitive IntelligenceEngineeringMicrosoft SurfaceResearch Planning
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 7+ years of UX research experience on digital products with measurable product impact
  • Experience managing or mentoring researchers and developing their work
  • Expertise in quantitative and qualitative research methods
  • Experience conducting complex research at scale
  • Ability to drive alignment with cross-functional partners around user needs
  • Proven ability to present to executive audiences and influence decisions
  • Experience with B2B products supporting business productivity project management or processes

Day to day

  • Lead research for a core product area and uncover customer insights that guide product decisions and business impact
  • Own the research roadmap while identifying high-value opportunities for customers and the business
  • Manage and mentor a small team of researchers and run hands-on studies end to end
  • Partner with Product Design and Engineering to align priorities synthesize findings and influence stakeholders including senior leaders