Remote Member Services Advisor - Dutch Speaker Job in London, UK Young Living Essential Oils

Who you are

• Bilingual level of Dutch communication skills both written and verbal
• Fluent English communication skills both written and verbal
• Previous experience working in a customer service or call center environment
• Strong customer focus and professional approach
• Excellent ability to demonstrate innovation and good judgement or problem solving skills when making decisions
• Ability to work effectively as part of a team
• Ability to learn new systems and processes
• Works well under pressure and to tight deadlines to meet customer needs
• Positive can do attitude

Desirables

• Bilingual Dutch
• Fluent English
• Strong customer focus
• Professional approach
• Demonstrates innovation
• Good judgement
• Problem solving
• Teamwork
• Learns new systems
• Works under pressure
• Positive attitude

What the job involves

• You will be working with European Distributors, primarily those based in the Dutch speaking markets, providing excellent customer service via phone, email and face-to-face contact.
• Ensure inquiries are dealt with in a prompt and professional manner.
• This role will also cover the English-speaking markets and involve travel to assigned regions for conventions, training sessions, and meetings.