How Remoteville checks and expires listings
Member Services Advisor - Dutch Speaker
Skills
Customer ServiceDutchEnglishService LevelsSpoken EnglishTeam Leadership
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bilingual level of Dutch communication skills both written and verbal
- Fluent English communication skills both written and verbal
- Previous experience working in a customer service or call center environment
- Strong customer focus and professional approach
- Excellent ability to demonstrate innovation and good judgement or problem solving skills when making decisions
- Ability to work effectively as part of a team
- Ability to learn new systems and processes
- Works well under pressure and to tight deadlines to meet customer needs
- Positive can do attitude
Nice to have
- Bilingual Dutch
- Fluent English
- Strong customer focus
- Professional approach
- Demonstrates innovation
- Good judgement
- Problem solving
- Teamwork
- Learns new systems
- Works under pressure
- Positive attitude
Day to day
- You will be working with European Distributors, primarily those based in the Dutch speaking markets, providing excellent customer service via phone, email and face-to-face contact.
- Ensure inquiries are dealt with in a prompt and professional manner.
- This role will also cover the English-speaking markets and involve travel to assigned regions for conventions, training sessions, and meetings.