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What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Perform full lifecycle application development in D365 including configuration coding unit testing code walk-through debugging and code deployment
- Identify recommend and implement CRM system changes to improve the business process optimize user experience
- Ensure successful solution delivery by understanding requirements considering data integrity and system performance
- Oversee support of D365 applications including proactive remediation of software issues
- Collaborate with business and technical personnel to ensure phases are executed timely and follow SDLC best practices
- Maintain a 'code-last' approach prioritizing system customization over code writing
- Leverage new technologies to keep system up-to-date and efficient
- Ensure productive relationships with business users and external partners
Nice to have
- 2 years using D365 Sales and Customer Service
- Project Service Automation/Project Operations experience
- Microsoft Dynamics AX knowledge
- eCommerce integrations knowledge
Day to day
- Designing developing and implementing business-focused Dynamics CRM solutions
- Bringing both technical and functional expertise to design solutions in alignment with business goals
- Ensuring integrations with other enterprise systems are well-understood and managed
- Following and promoting a disciplined SDLC approach
- Providing technical leadership for D365 development projects
- Collaborating closely with end-users business analysts management and other technical resources to deliver timely and efficient solutions