How Remoteville checks and expires listings
Network Customer Service Support
Skills
AnticipationContact CentersCustomer Relationship ManagementCustomer SupportFinancial TransactionsForward PlanningRoot Cause
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- High school diploma or equivalent
- Experience in a fast paced production environment
- Customer service experience in a transaction based environment preferred
- Ability to handle multiple assignments accurately and efficiently
- Ability to write clearly and effectively
Nice to have
- Empathetic
- Compassionate
- Detail oriented
- Independent
- Collaborative
- Anticipatory
Day to day
- Delivers delegated customer service tasks with accuracy and professionalism
- Receives inquiries by email telephone and CRM then documents issues clearly
- Researches multiple systems to identify root causes and resolve complex issues
- Runs reports prioritizes work by service level agreements and coordinates outreach to internal or external partners