New Patient Coordinator
Skills
HealthcarePsychiatryReferralsSkilled Multi-TaskerSolid Professional StandardsTherapyWorkspace
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 5 years of experience as a Medical Receptionist
- Patient Coordinator, or Intake Coordinator
- Strong telephone communication skills and professional demeanor
- Ability to multitask in a fast-paced environment
- Excellent organizational and time-management skills
- Reliable internet connection and dedicated workspace
- Tech check with IT team before offer
- Current computer operating system and internet speeds must meet requirements
Nice to have
- Friendly
- Compassionate
- Detail-oriented
- Organized
- Responsive
- Empathetic
Day to day
- Serve as the first point of contact for prospective patients seeking psychiatric and therapy services.
- Answer and manage a high volume of inbound and outbound calls with professionalism and empathy.
- Schedule intake appointments, coordinate referrals, and maintain accurate patient charts and demographic records.