Offboarding Specialist EMEA
Skills
AdministrationCustomer ServiceHR ConsultingHuman ResourcesOffboardingEmployee RelationsHR Operations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2+ years of relevant experience in Offboarding Employee Relations HR Operations Employee Lifecycle or a similar role
- Hands-on experience managing employee terminations and resignations with end-to-end case ownership preferred
- Experience supporting employees across European markets and navigating local employment requirements highly desirable
- Good understanding of termination processes notice requirements employee separation documentation and employment compliance principles
- Experience managing multiple cases tickets or employee requests simultaneously in a deadline-driven environment
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Demonstrated ability to manage challenging conversations escalations and sensitive employee situations professionally
- Strong customer focus and ability to manage expectations
- Proactive problem-solving mindset
- Comfortable collaborating with Legal and other cross-functional teams on complex cases
- Experience within EOR global employment HR outsourcing HR tech or international HR operations is a plus
- Bachelor's degree in Human Resources Business Administration or related field preferred or equivalent practical experience
Nice to have
- Organized
- Proactive
- Composed
- Empathetic
- Detail-oriented
- Customer-focused
Day to day
- Manage employee offboarding cases across European markets with a strong focus on involuntary terminations and complex exits.
- Guide clients through the offboarding process from initial request to resolution while coordinating documentation timelines local requirements and internal stakeholders.
- Handle sensitive time-critical cases with professionalism empathy and sound judgment while tracking deadlines follow-ups and compliance requirements.