Office Admin
Skills
Attention To DetailCustomer SatisfactionImpressionOffice AdministrationSalesBookingKoalaHouse Call Pro
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in cleaning or home services industry preferred
- Admin scheduling or customer-facing experience in cleaning HVAC landscaping plumbing remodeling or similar
- Confident comfortable on the phone
- Sales experience with conversions or quotas is a plus
- Reliable remote work ready with quiet workspace and stable internet
- Available Monday to Friday on-call within business hours
- Strong written and verbal communication skills
Nice to have
- Bilingual English/Spanish
- Virtual assistant experience
Day to day
- Answer inbound calls from customers of home service businesses and create a strong first impression
- Book and schedule appointments using CRM and scheduling tools with accuracy and professionalism
- Follow up with leads maintain detailed records and help convert inquiries into booked jobs
- Provide friendly sales-oriented phone support for cleaning HVAC landscaping plumbing and similar trades