Office Assistant

Skills
Bank ConfirmationEventsGEDGrammarInsurance ClaimsLGBTQ+RCM
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High School Diploma or GED equivalent required
  • One year of on-the-job working experience preferred
  • Type a minimum speed of 40 words per minute or 7,000 data entry keystrokes per hour preferred
  • Experience in an office setting preferably administrative or clerical
  • Experience with billing insurance claims preferred
  • Strong attention to detail and accuracy
  • Effective verbal and written communication skills including spelling grammar and punctuation
  • Ability to read and comprehend simple instructions short correspondence and memos
  • Ability to write simple correspondence
  • Excellent customer service and strong interpersonal skills
  • Organizational skills ability to prioritize and work independently
  • Basic computer skills and ability to operate general office equipment
  • Knowledge of billing systems
  • Ability to navigate multiple computer applications and systems
  • Ability to use 10-key by touch
  • Ability to maintain effective working relationships and work in a team environment
  • Ability to perform basic arithmetic with whole numbers fractions and decimals
  • Ability to apply common sense understanding to instructions in written verbal or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to prioritize workflow and meet performance and volume expectations
  • Ability to take accountability for assigned daily tasks
  • Ability to comply with Vituity RCM policies and procedures
  • Ability to identify and problem solve challenges or seek assistance when needed
  • Ability to perform tasks as directed by supervisor or manager

Nice to have

  • detail-oriented
  • customer-focused
  • organized
  • independent
  • team-oriented
  • adaptable

Day to day

  • Verify documents for accuracy and identify errors, omissions, or printing issues during processing.
  • Complete data entry and maintain detailed documentation in patient accounts and billing systems.
  • Process incoming data while supporting correspondence, filing, printing, faxing, and other office tasks with strong customer service.