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DeepScribe logoDeepScribe

Onsite Implementation Specialist

Skills
Mobile ApplicationsAnalytical SkillsEasily AdaptableElectronic Health RecordsSoftware ImplementationTrainingWritten
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Minimum of 6 months -1 year of experience in a training or implementation role preferably in the healthcare industry
  • Proficiency in using Electronic Health Records (EHRs) and other healthcare-related software
  • Familiarity with iPhones iPads and mobile apps
  • Excellent verbal and written communication skills
  • Ability to quickly learn and adapt to new technologies and environments
  • Strong analytical and problem-solving skills
  • Willing and able to travel extensively (1-3+ weeks at a time)

Nice to have

  • Bachelor’s degree in science or similar or related fields
  • Certifications in EHR systems or healthcare IT
  • Familiarity with AI-driven healthcare solutions

Day to day

  • Travel to various healthcare facilities to provide on-site training and implementation support for DeepScribe’s solution. Ensure healthcare providers are fully equipped to use the software effectively.
  • Assist in the customization of DeepScribe’s note preferences to meet the specific needs of each healthcare provider. Troubleshoot and resolve any technical issues during the implementation process.
  • Work closely with healthcare providers to ensure seamless integration of DeepScribe with existing EHR systems. Provide guidance on best practices for using DeepScribe in conjunction with EHRs.
  • Maintain clear and consistent communication with healthcare providers and the DeepScribe team, ensuring a smooth onboarding process. Serve as the primary point of contact for any questions or concerns during the on-site training.
  • Gather feedback from healthcare providers to identify areas for improvement in the training process and software. Collaborate with the CSM team to deliver feedback.

Hiring process

  • Interested candidates should submit their resume and a cover letter detailing their experience and qualifications for the Travel Implementation Trainer position at DeepScribe