Operations and Integration Lead

Skills
Artificial IntelligenceCustomer Relationship ManagementDecision SupportDocument RetrievalSustainabilityTransformationsWorkflow Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience supporting founders or executive directors in mission-driven organizations including direct work with senior leaders
  • At least 4 years of experience working in smaller organizations with limited structure and oversight
  • Experience using a CRM or workflow management tool along with proficiency in Google Workspace
  • Ability to use AI tools for task extraction workflow support and document retrieval with comfort experimenting with and learning new AI tools
  • Experience working in research or sustainability contexts and collaborating across distributed teams
  • Experience using lightweight coordination approaches for follow-through and operational tracking
  • Strong written communication skills with experience preparing decision support materials handoffs and status updates
  • Proficiency with Slack is a plus
  • Availability to work in North America or Europe-friendly time zones is preferred

Day to day

  • Support founders or executive directors with coordination follow-through and operational execution
  • Use lightweight coordination approaches to track progress maintain momentum and support day-to-day operations
  • Prepare written decision support materials handoffs and status updates
  • Work across distributed teams to keep priorities aligned and moving forward
  • Use AI tools for task extraction workflow support and document retrieval