Operations & Volunteer Support Consultant
Skills
AdvertisingTrainingEasily AdaptableNewslettersOperationsOralPersonal Boundaries
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience in operations administration or volunteer coordination
- Experience in HubSpot or willingness to learn
- Excellent written and verbal communication skills
- Confidence handling phone calls and supporting volunteers
- Strong organisation task tracking and follow through
- Ability to work independently and manage your own schedule
- Experience in the charity or volunteer sector desirable
- Calm kind and reassuring approach during change
Nice to have
- Calm
- Kind
- Reassuring
- Organised
- People-centred
- Independent
Day to day
- Provide flexible support across day-to-day operations volunteer queries communications and governance
- Help volunteers receive clear timely guidance and support trustees with the information needed for confident decisions
- Manage registrations renewals assessments safeguarding queries newsletters phone calls and administrative tasks in a calm professional manner
Hiring process
- Submit an application