Operations Assistant

Skills
AdministrationContinuous ImprovementCustomer Relationship ManagementDatabasesGmailManagementNetworking
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Excellent oral and written communication skills
  • Strong interpersonal skills with professional client and stakeholder interaction
  • Good general IT skills and ability to learn new systems quickly
  • Attention to detail and good numerical reasoning
  • Highly organised with the ability to manage multiple priorities
  • Ability to work independently and respond positively to direction and feedback
  • Ability to use initiative and sound judgement
  • Ability to manage confidential and sensitive information appropriately

Nice to have

  • Google Workspace experience
  • Administrative experience
  • Operations support experience
  • Healthcare environment experience
  • Appointment coordination experience
  • Records management experience
  • Interest in rehabilitation

Day to day

  • Coordinate client care and arrange appointments for rehabilitation programmes
  • Liaise with therapists clients case managers and other stakeholders to support smooth service delivery
  • Maintain accurate records files and systems while generating quotes invoices and supporting onboarding
  • Support meetings service development activities and general operations across Midlands and South East services

Hiring process

  • Send a cover letter to Lydia.storrmeddings@cognivaterehab.com with the title 'Operations assistant cover letter'
  • Include why the role appeals to you
  • Include your operations support experience
  • Include what excites you about working for an interdisciplinary community neurorehabilitation company
  • Applications submitted via LinkedIn alone will not be considered