Operations Assistant
Skills
AdministrationContinuous ImprovementCustomer Relationship ManagementDatabasesGmailManagementNetworking
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Excellent oral and written communication skills
- Strong interpersonal skills with professional client and stakeholder interaction
- Good general IT skills and ability to learn new systems quickly
- Attention to detail and good numerical reasoning
- Highly organised with the ability to manage multiple priorities
- Ability to work independently and respond positively to direction and feedback
- Ability to use initiative and sound judgement
- Ability to manage confidential and sensitive information appropriately
Nice to have
- Google Workspace experience
- Administrative experience
- Operations support experience
- Healthcare environment experience
- Appointment coordination experience
- Records management experience
- Interest in rehabilitation
Day to day
- Coordinate client care and arrange appointments for rehabilitation programmes
- Liaise with therapists clients case managers and other stakeholders to support smooth service delivery
- Maintain accurate records files and systems while generating quotes invoices and supporting onboarding
- Support meetings service development activities and general operations across Midlands and South East services
Hiring process
- Send a cover letter to Lydia.storrmeddings@cognivaterehab.com with the title 'Operations assistant cover letter'
- Include why the role appeals to you
- Include your operations support experience
- Include what excites you about working for an interdisciplinary community neurorehabilitation company
- Applications submitted via LinkedIn alone will not be considered
