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Operations Manager (E-Commerce)
Skills
DTCDashboardsFreightInternet BackboneNegotiationOperational SystemsOperations Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years in e-commerce operations
- Experience managing 3PLs and fulfillment workflows
- Direct experience with overseas manufacturers
- Strong negotiation skills for freight and supplier pricing
- Experience building or improving scalable operational systems
- Deep knowledge of Shopify Amazon and 3PL workflows
- Strong detail orientation and ownership mindset
- Ability to move fast and avoid analysis paralysis
Nice to have
- Detail-oriented
- Fast-paced
- Ownership mindset
- Profit-focused
- Execution-driven
Day to day
- Own the end-to-end e-commerce operations from factory to customer and keep inventory moving smoothly across Amazon and the website.
- Forecast demand, plan stock levels, and prevent costly stockouts or overstock while improving margins and execution speed.
- Negotiate supplier pricing, manage freight and 3PL partners, and build scalable systems, SOPs, and dashboards that turn chaos into structure.