Operations Manager
Skills
ArrangingAsanaHospitality IndustryManagementMarketing AnalyticsMarketing StrategyOperations Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5-6 years of experience in operations or project management
- Experience in agency environments preferred
- Strong systems thinking with scalable process design skills
- Confident autonomous operator who can see projects through end to end
- Knowledge of AI agents and automations in a professional setting
- Proficient with Asana
- Proficient with Google Suite including Google Slides
- Detail-oriented with strong design and branding eye
- Comfortable in a fast-paced startup environment
- Self-starter with clear communication skills
Nice to have
- People person
- Natural leader
- Independent
- Detail-oriented
- Design-minded
- Accountable
- Self-starter
- Travel enthusiast
Day to day
- Run day-to-day agency operations and keep priorities moving without dropping ideas
- Design new systems and workflows from scratch and train the team to use them effectively
- Improve internal and client-facing processes including onboarding communications invoicing HR and capacity planning
- Work closely with leadership while operating autonomously and implementing process improvements end to end
- Research tools automate workflows and support team operations including offsites travel and branded collateral
Hiring process
- Initial screening interview with hiring consultant
- Interview with 1AX founder + CEO, Leigh
- 45-minute take-home exercise to assess skill fit
- Interview with Managing Director, Sarah
- Interview with 1AX Team
- Reference check
- Offer