Operations Manager

Skills
Warehouse Management SystemsWarehouse OperationsAnalytical SkillsContinuous ImprovementCustomer Relationship ManagementLeadershipOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Previous experience in an Operations Manager role within a warehouse logistics or supply chain environment
  • Strong leadership experience with the ability to coach motivate and develop high-performing teams
  • Experience managing KPIs SLAs and customer expectations
  • Excellent communication and stakeholder management skills
  • Strong analytical and problem-solving abilities with a data-driven approach
  • Experience of Warehouse Management Systems WMS and Microsoft Office applications
  • A passion for continuous improvement and operational excellence
  • The ability to work collaboratively within a dynamic and fast-moving environment

Nice to have

  • People-focused
  • Collaborative
  • Data-driven
  • Motivated
  • Fast-paced

Day to day

  • Lead and manage day-to-day warehouse operations to deliver exceptional service and achieve key performance targets.
  • Coach, develop and motivate supervisors and colleagues to build a high-performing engaged team.
  • Analyse operational data and drive continuous improvement initiatives that enhance productivity quality and efficiency.