Operations Manager
Skills
Warehouse Management SystemsWarehouse OperationsAnalytical SkillsContinuous ImprovementCustomer Relationship ManagementLeadershipOperations Management
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Previous experience in an Operations Manager role within a warehouse logistics or supply chain environment
- Strong leadership experience with the ability to coach motivate and develop high-performing teams
- Experience managing KPIs SLAs and customer expectations
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities with a data-driven approach
- Experience of Warehouse Management Systems WMS and Microsoft Office applications
- A passion for continuous improvement and operational excellence
- The ability to work collaboratively within a dynamic and fast-moving environment
Nice to have
- People-focused
- Collaborative
- Data-driven
- Motivated
- Fast-paced
Day to day
- Lead and manage day-to-day warehouse operations to deliver exceptional service and achieve key performance targets.
- Coach, develop and motivate supervisors and colleagues to build a high-performing engaged team.
- Analyse operational data and drive continuous improvement initiatives that enhance productivity quality and efficiency.
