Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.



Infosys

Transforming Enterprises To Become A Thriving Live Enterprise. AI-Powered. Digital Agility At Scale. Always-On Learning.

Responsibilities

 Define and drive global content strategy, governance, standards, performance measurement, and transformation across all regions.  Leads strategic content initiatives end-to-end, driving platform improvements, operational changes, and cross-LOB alignment to strengthen content governance, accuracy, and scalability.  Designs and implements content management frameworks and standardized workflows, including onboarding new programs/LOBs, modernizing processes, and establishing clear success measures.  Accelerates content operations through AI-driven capabilities, identifying automation opportunities and ensuring content and workflows are optimized for AI ingestion, Copilot readiness, and future-state experiences. 

Basic Requirements

 Bachelor’s Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.  Minimum 7 years of experience related to the job description. 

Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements,

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

 EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin 

 Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Operations Manager

What the job involves