RRemoteville
JobRack logoJobRack

Operations Manager

Skills
Account ManagementTrainingCustomer Relationship ManagementFoldersIT EscalationMicrosoft ExcelOperations Management
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2–5 years of experience in operations project management production coordination delivery management or a similar fast-paced role
  • Strong organisational skills with exceptional attention to detail
  • Ability to manage multiple moving tasks deadlines and priorities without losing oversight
  • Comfortable leading teams coordinating people and driving accountability
  • Confident enforcing deadlines and keeping projects moving forward
  • Strong written and verbal communication skills
  • Good judgement when deciding what needs escalation versus what can be solved independently

Nice to have

  • Agency experience
  • Content production experience
  • Creative environment experience

Day to day

  • Own delivery operations across multiple client accounts in a fast-growing UK content agency
  • Build and maintain a weekly delivery control sheet so every task, owner, and deadline is visible
  • Coordinate editors shooters account managers and support staff while keeping work moving and blockers resolved quickly
  • Enforce deadlines rebalance workloads and maintain calm organised production workflows as the business scales