Operations Specialist
Skills
Attention To DetailBusinessContinuous ImprovementCredit ControlKey Performance IndicatorsMicrosoft OfficeOperations
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor’s degree or equivalent
- Required 5+ years of experience in the Delegated business
- Experience managing outsourced teams
- Excellent written and oral communication skills
- Ability to work autonomously and meet deadlines
- Strong time management attention to detail and follow-up skills
- Proficiency in Microsoft Office and data management tools
- Able to thrive in a fast-paced environment and adapt to operational change
Nice to have
- Detail oriented
- Confident communicator
- Can do attitude
- Relationship builder
- Organised
- Adaptable
Day to day
- Manage operational procedures and control adherence across the risk exchange environment
- Oversee bordereaux and query resolution KPIs while driving continuous improvement
- Lead monthly member meetings financial close activities quality assurance and premium audit coordination
- Support reporting controls systems and cross-functional operations with Finance Technology and outsourced teams