Operations Support Manager

Skills
BusinessCross-Functional Team LeadershipHVACOperationsOperations SupportOrganization SkillsPlumbing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s Degree or equivalent experience
  • 3 Years Management Experience
  • 3 Years Functional Experience
  • Strong organizational skills and attention to detail
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks and prioritize in a fast-paced environment
  • Experience with work order systems such as CMMS preferred
  • Proactive customer-focused approach and problem-solving mindset

Nice to have

  • Organized
  • Detail-oriented
  • Customer-focused
  • Proactive
  • Problem-solver
  • Multi-tasker

Day to day

  • Oversee front-line support for guests vendors and internal teams with a professional customer-focused approach
  • Track and resolve service requests and work orders in the CMMS across HVAC plumbing electrical and soft services
  • Coordinate vendor scheduling site access and performance while maintaining standards for break rooms coffee stations and shared areas
  • Partner with cross-functional teams to enforce compliance service expectations and consistent delivery across supported locations

Hiring process

  • Complete this form