Operations Support Specialist

Skills
ACRAmerican Registry Of Radiologic TechnologistsCustomer SupportEasily AdaptableJCAHOOperations SupportPatient Care
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Strong verbal and written communication skills
  • Excellent active listening and rapport building skills
  • Adaptability and flexibility in fast paced environments
  • High attention to detail
  • Ability to work effectively with internal and external clients
  • In depth understanding of radiology medical terms concepts procedures and modalities
  • Well organized time management skills
  • Graduate from an ARRT accredited School of Radiologic Technology
  • Registered Radiology Technologist certificate
  • 2-3 years of customer support experience

Nice to have

  • Adaptable
  • Flexible
  • Proactive
  • Self-motivated
  • Confident
  • Detail-oriented

Day to day

  • Support radiologists physicians nursing staff and technologists to maintain excellent patient care in a 24/7 environment
  • Manage operations workflow to ensure radiology studies move promptly and are ready for interpretation
  • Proofread amend and update reports perform quality checks and communicate critical findings with accuracy and professionalism