Oracle ERP Service Analyst

Skills
Accounts ReceivableFixed AssetsOracle FinancialsOracle Fusion ApplicationsTroubleshootingGeneral LedgerAccounts Payable
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Previous experience in a functional Oracle Fusion Cloud ERP role
  • Strong experience across core Financials modules including General Ledger Accounts Payable Accounts Receivable Fixed Assets and Cash Management
  • Good understanding of period close processes intercompany tax configuration and subledger accounting
  • Client facing communication skills both written and verbal
  • Exceptional problem solving and strong analytical skills
  • Ability to troubleshoot and functionally replicate issues
  • Ability to work under pressure and manage conflicting priorities
  • Desire to learn new features and technology
  • Understanding of the ITIL framework for incidents problems and change management

Nice to have

  • Collaborative
  • Customer focused
  • Analytical
  • Proactive
  • Adaptable
  • Detail oriented

Day to day

  • Support a mix of clients across different sectors by resolving Oracle ERP issues and keeping systems running smoothly.
  • Work on enhancements and improvements that help clients get greater value from their Oracle systems, not just basic maintenance.
  • Build strong customer relationships, provide thought leadership, and collaborate with colleagues and Oracle support to solve complex functional and integration challenges.