Scandit is the leader in smart data capture giving superpowers to workers, customers and businesses by providing actionable insights and automating end-to-end processes. 

Our Smart Data Capture platform enables smart devices, such as smartphones, drones, digital eyewear and robots to interact with physical items by capturing data from barcodes, text, IDs and objects with unmatched speed, accuracy and intelligence. 

Scandit accurately scans up to 3x faster than dedicated scanners in challenging light or at angles, on damaged labels, across multiple codes on any smart device.

We enable innovation that delivers significant cost savings, increases employee retention and customer loyalty. Scandit partners with customers at every step with trials, solution design, integration and customer success support included. 

Scandit

Scandit Smart Data Capture enables users to interact with items by capturing data from barcodes, text, IDs and objects.

Order Management Operations & Transformation Lead (12-month contract)Scandit UKImagine the what. Build the how.
Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows. It provides actionable insights to help businesses in a variety of industries. Join us as we continue to expand, grow, innovate, and help take Scandit to the next level.Your opportunityScandit is looking for an Order Management Operations & Transformation Lead to join the Order to Cash teamThis is a senior, hands-on individual contributor role combining ownership of complex SaaS bookings with responsibility for transforming and scaling the booking process. The role does not have direct people management responsibility, but will provide functional leadership, guidance, and mentoring across Order Management.The position is suitable for an experienced SaaS Order Management specialist ready to step into a Lead role, as well as a Manager-level professional interested in a hands-on transformation and project role.The role will lead booking process improvements, establish clear controls and operating standards, provide guidance on complex and non-standard deals, and drive automation across Order Management.It will also act as a key operational bridge between Order Management and other Finance and Commercial functions, ensuring booking data is accurate, consistent, and supports downstream reporting and processes.We are looking for someone with strong SaaS booking experience and hands-on Salesforce expertise who can combine operational knowledge with process transformation and systems thinking. Experience with NetSuite, automation, and AI tools is an advantage.What You Will DoComplex Deal Booking & GuidanceAct as the senior escalation point for complex and non-standard SaaS bookings, including amendments, co-terms, upgrades, downsells, multi-year agreements, multi-element arrangements and other non-standard structuresReview contractual terms and translate them into accurate booking requirements and system entriesPartner with Deal Desk, Sales, Legal and Revenue to determine the appropriate booking treatment for complex or contested dealsEnsure bookings accurately reflect contractual terms, subscription values and relevant commercial structuresBuild and maintain practical booking guidance and decision frameworks so complex scenarios are handled consistentlyProvide functional guidance and mentoring to colleagues on complex booking scenarios, policies and system requirementsProvide hands-on booking support during month-end and quarter-end periods when requiredBooking Process TransformationOwn the transformation of the booking process end to end, redesigning workflows, standardising procedures and closing process and control gaps as the function scalesDefine and implement the target-state booking process, including controls, handoffs and approval points across Sales, Deal Desk and FinancePartner with Order to Cash and commercial stakeholders to improve policies and processes and ensure booking data supports downstream reporting and operational requirementsDesign and improve Salesforce workflows supporting the booking lifecycleIdentify opportunities to simplify and automate booking activities and reduce manual data entryLead the rollout of process changes, including documentation, testing, training, runbook updates and adoptionEstablish clear booking policies, decision frameworks and operating standards to improve consistency and scalabilityOrder Management Operations & ControlsOversee end-to-end order entry and validation across Salesforce and NetSuite, ensuring accuracy, completeness and compliance with booking policiesMaintain and strengthen data integrity standards across CRM and ERP systems, proactively identifying and resolving data quality issuesEnsure licence key provisioning is accurate and aligned with contractual termsServe as a senior point of contact for order-related questions and escalations from Sales, Deal Desk and FinanceSupport month-end and quarter-end close, ensuring bookings are processed, reconciled and traceable on timeAutomation & Continuous ImprovementLead and support automation initiatives across booking and Order Management processes, from problem identification and requirements definition through testing and implementationPartner with system and technology teams to translate operational requirements into scalable solutionsApply AI tools, including Claude or equivalent platforms, to improve order entry, data validation, process documentation and operational workflowsEvaluate and test new tools and approaches that reduce manual effort and improve accuracyEnsure new processes and automation include appropriate controls and clear ownershipWho You AreMinimum six years of experience in order management, or a closely related role within a SaaS or subscription-based company, including exposure to complex or non-standard deal structuresStrong understanding of the SaaS booking lifecycle and the ability to translate contractual and commercial terms into accurate bookings, including amendments, upgrades, co-terms and other contract modificationsHands-on Salesforce experience, with the ability to manage opportunities, orders, and records, run reports, and maintain data quality independentlyPractical knowledge of AI tools such as Claude, or equivalent, with demonstrated ability to apply them to order entry, data management, and process documentation workflowsDemonstrated ability to lead or drive process transformation, including documenting current and future state processes and rolling out change to a wider teamWorking understanding of renewals reporting and commission processes, and how booking accuracy affects bothStrong attention to detail and high accuracy when processing structured data across multiple systems simultaneouslyClear and precise written communication in English, with the ability to escalate issues with full context and without ambiguityDegree in Finance, Business, Economics, Accounting, or a related field, or equivalent practical experienceNice to haveDeep familiarity with SaaS business models, subscription billing, and revenue recognition concepts including licence key managementPrior experience leading order-to-cash automation initiatives or system implementation projectsFamiliarity with revenue operations, contract management, or Deal Desk processesExposure to audit, compliance, or SOX-adjacent financial controlsExperience working with an ERP system, NetSuite experience is a strong advantageThe good stuff
Here are just some of the reasons why people choose to build their career at Scandit:We are certified as a “Great Place to Work” in 7 countries!Smart, people-first cultureFlexible, office, hybrid, or home workingInnovation hackathons Global team outings Festive/end-of-year all-company celebrations Your birthday off Learning and development opportunitiesAn attractive individual equity plan in a high-growth company Top notch tech pack to enable you to do your most productive workBrand new optimized-for-hybrid working HQ in Zurich, as well as local offices in hotspots London, Tampere, Warsaw, Boston, and TokyoAs well as specific benefits related to the location you are joiningAt Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.All qualified applicants will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. Imagine the What. Build the How.“Everybody is welcome here” - Is a celebrated component of our DNA.At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.All qualified applications will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.We help you capture every opportunity. www.scandit.com#finance#Ordermanagement