How Remoteville checks and expires listings

Part-Time Support Specialist

Skills
Fishing
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Profiency in using mobile applications
  • Strong ability to communicate effectively over the phone, with exceptional patience and empathy
  • Comfortable using email for communication and follow-ups
  • Willingness to learn and adapt to new software applications
  • Strong problem-solving skills and attention to detail

Nice to have

  • Tech-savvy
  • Effective communicator
  • Patient
  • Empathetic
  • Adaptable
  • Detail-oriented

Day to day

  • Provide exceptional customer support to fishermen using our electronic logbook application
  • Assist users in navigating the mobile app, troubleshooting technical issues, and completing logbook entries accurately
  • Deliver friendly and patient assistance to users over the phone, ensuring they feel confident and satisfied with the support received

Hiring process

  • Send resume and cover letter to fkarp@harborlightsoftware.com