RemotevilleRemote Part-Time Support Specialist Job in United States Harbor Light Software Inc.
Part-Time Support Specialist Harbor Light Software Inc.
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Fishing
United States
Better Data=Better Decisions. Building easy to use, cross platform data collection applications. Android, iOS and Window
6+ employees
SoftwareeCommerceMarineSustainability
Open for applications
Role
Who you are
- Profiency in using mobile applications
- Strong ability to communicate effectively over the phone, with exceptional patience and empathy
- Comfortable using email for communication and follow-ups
- Willingness to learn and adapt to new software applications
- Strong problem-solving skills and attention to detail
Desirables
- Tech-savvy
- Effective communicator
- Patient
- Empathetic
- Adaptable
- Detail-oriented
What the job involves
- Provide exceptional customer support to fishermen using our electronic logbook application
- Assist users in navigating the mobile app, troubleshooting technical issues, and completing logbook entries accurately
- Deliver friendly and patient assistance to users over the phone, ensuring they feel confident and satisfied with the support received
Application process
- Send resume and cover letter to fkarp@harborlightsoftware.com
Company
Company mission
Harbor Light Software is on a mission to enhance fishing efficiency and sustainability through innovative technology. Our software solutions empower fishermen with real-time data collection and electronic logbooks, ensuring accurate reporting and conservation of natural resources.Company benefits
- Training provided to familiarize with software and processes
- Potential for additional weekday hours based on candidate's availability and company needs
Company values
- Innovation
- Sustainability
- Customer Support
- Empowerment