Part Time Virtual Training Representative

Skills
Business ModelingCustomer ExperienceEasily AdaptableEventsLeadershipPreventionRetail Loss Prevention
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • High school diploma or equivalent
  • Minimum two years of training retail accounting or customer service experience
  • Experience in retail operations training cash handling accounting loss prevention or guest service
  • Ability to exercise discretion and independent judgment
  • Ability to present comprehensive training in a friendly empathetic and helpful manner
  • Strong communication skills with flexibility to adapt style to client needs
  • Ability to troubleshoot systems process and device performance issues
  • Must be able to work flexible schedules including split shifts early mornings and evenings
  • Must be willing and able to travel as needed

Nice to have

  • Friendly
  • Empathetic
  • Helpful
  • Flexible
  • Adaptable
  • Communicative

Day to day

  • Virtually train client store personnel on a new cash-handling device and related technology.
  • Deliver comprehensive training in a professional, friendly, and empathetic manner using tools like PowerPoint Zoom and internal systems.
  • Track scheduled training events and troubleshoot issues involving systems processes and device performance.