Partner Success Manager
Skills
Account ManagementCross-SellingCustomer SatisfactionCustomer-Focused ServicePartner DevelopmentPartner Relationship ManagementPerformance Metrics
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 2+ years in partner or account management in SaaS
- Proven partner success and revenue growth
- Strong communication and relationship-building skills
- Problem-solving abilities and customer-focused mindset
- Exceptional organizational skills, multitasking
- Self-motivated, proactive, passionate about exceeding expectations
Day to day
- Guide partners through onboarding, ensuring resource and knowledge support
- Maintain and develop relationships, engage partners for growth
- Track and analyze performance metrics, provide insights for partner improvement
