Partner Success Manager

Skills
Account ManagementCross-SellingCustomer SatisfactionCustomer-Focused ServicePartner DevelopmentPartner Relationship ManagementPerformance Metrics
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 2+ years in partner or account management in SaaS
  • Proven partner success and revenue growth
  • Strong communication and relationship-building skills
  • Problem-solving abilities and customer-focused mindset
  • Exceptional organizational skills, multitasking
  • Self-motivated, proactive, passionate about exceeding expectations

Day to day

  • Guide partners through onboarding, ensuring resource and knowledge support
  • Maintain and develop relationships, engage partners for growth
  • Track and analyze performance metrics, provide insights for partner improvement