Payroll Onboarding Specialist
Skills
BusinessCross-Team CollaborationCustomer SuccessData CollectionDocumentationHandoverHospitality Industry
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Strong knowledge of UK payroll legislation and compliance requirements
- Experience setting up or onboarding new payrolls onto a system or platform
- Comfortable liaising across multiple internal teams and directly with clients
- Strong attention to detail around system configuration and data accuracy
- Comfortable creating and maintaining process documentation and SOPs
- Able to manage multiple onboarding projects at once
- Able to work UK business hours
Nice to have
- Attention to detail
- Cross-functional mindset
- Process oriented
- Client focused
- Organised
Day to day
- Lead end-to-end setup of new client payrolls, configuring pay elements, tax codes, pension schemes, and statutory settings with accuracy.
- Develop, document, and maintain clear SOPs to create a consistent and scalable payroll onboarding process.
- Act as the main client contact during onboarding, coordinating data collection, system setup, go-live, and smooth handovers across internal teams.