RRemoteville
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Pension Administration - Senior Team Leader

Skills
BusinessBusiness ProcessCustomer Relationship ManagementDefined BenefitLeadershipMicrosoft ExcelProject Implementation
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree
  • 3-5 years’ experience in defined benefit administration
  • Strong proficiency with MS Excel and Word
  • MS Access and MS Project highly preferred
  • Pension-related calculations experience required
  • Previous experience creating business processes for project implementation
  • Ability to work 8:00 AM–5:00 PM CST

Nice to have

  • Excellent communication skills
  • Clear presenter
  • Team leadership experience
  • Subject matter expertise
  • Strong problem solver
  • Best practice focus

Day to day

  • Oversee the day-to-day management and development of client teams with strong professionalism and urgency.
  • Serve as the subject matter expert on client plans and administrative procedures while supporting complex day-to-day issues.
  • Lead service quality, accuracy, and timeliness by training team members and improving business processes.
  • Manage client relationships and may support multiple client teams depending on project scope and complexity.