People Operations Generalist

Skills
Attention To DetailEmployee ManagementLeave Of AbsenceOffboardingOperationsPeople ManagementSkill Development
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 1 to 3 years experience working within the employee lifecycle most beneficially in a generalist type capacity
  • Formal or informal education in Human Resources principles organizational development or related field
  • A combination of professional or educational experience whether formal or informal that affords you with the knowledge skills and abilities above
  • Proven experience in managing a high volume of tasks with a high sense of urgency accuracy and attention to detail
  • Strategic thinker with the ability to identify opportunities for innovation and process improvement
  • Ability to work remotely and autonomously with a growth mindset driving personal performance and development

Day to day

  • Manage essential People Operations functions including onboarding offboarding employee lifecycle changes data accuracy on the Rippling platform and handling employee inquiries on various topics
  • Prioritize tasks with a strong sense of urgency and proactively communicate timelines affecting the employee experience to ensure timely completion of all requests
  • Oversee and optimize operational processes to enhance scalability efficiency and provide a smooth experience for employees throughout their employment lifecycle
  • Foster ongoing learning knowledge sharing and skill development within the team
  • Administer culture and engagement initiatives as part of the departmental strategy
  • Provide mediation support for managers and employees and conduct investigations when necessary
  • Support organizational DEI initiatives and make recommendations regarding areas of focus and/or improvement based on trends feedback and best practices
  • Assist with the talent acquisition processes and requisitions from inception to fill including discovery calls with managers recruiting process alignment candidate communications/coordination and negotiations
  • Administer organizational compensation benefits and leave of absence programs
  • Support Director in annual open enrollment and serve as a point of contact for employee benefit needs
  • Administer company payroll process nationally and internationally with the support of International partners
  • Execute all People Operations responsibilities and tasks expected at an associate level ensuring thorough support and coverage within the team as required
  • Support the build and implementation of department projects and program builds
  • Continuously enhance and refine our people policies processes and workflows to boost efficiency and promote a positive employee experience
  • Develop and implement new people policies processes and workflows in collaboration with relevant stakeholders and specialists ensuring effective solutions across various teams and functions
  • Support broader strategic programs initiatives and policies by operationalizing them with appropriate tools resources and processes
  • Serve as a liaison between staff management and business leaders to foster and support transparency communication and a culture inline with MSR values