TrustedHousesitters is a global marketplace that is disrupting both the pet care and travel industries. We connect a community of home and pet owners with sitters to solve a common two-sided problem - pet care and cost effective travel. Our business model means that customers join for one annual fee. After that, sits take place as a trust-based, money-free exchange that sees owners enjoy worry-free travel while our sitters enjoy the company of pets and unlock a world of unique accommodation. 

We enjoy exceptional customer retention rates driven by the fact that our owners and sitters realise the amazing value and incredible experiences we can facilitate. 

We also have more five star reviews on Trustpilot than any other pet care or travel company.

We’ve helped facilitate over 2m nights of pet sitting, with members in over 140 countries, saving them over £150m in accommodation and pet care costs to date.

We’re currently part of the Upscale 5.0 programme operated by Technation, the leading growth programme for the 30 most promising scale-ups in the country. We're on this programme because we pride ourselves on having a very strong focus on creating fabulous product experiences for our customers, taking them to market in an innovative way, and providing outstanding service. 

We are transforming the pet care and travel landscape. We believe we offer the best solution and our team are united by our commitment to delivering an enriching experience for our customers and having a positive impact on the lives of their pets.


TrustedHousesitters

Connecting pet parents and loving sitters around the world to fuel their travel adventures. 🐾

Fully Remote (UK based) | £60,000 - £75,000 a year + Bonus | B Corp Certified
TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.
Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.
We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.
But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.
At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.
The right people in the right roles will shape our future. So, here’s the big question: Could that be you?
The Role
We're looking for a proactive, pragmatic People Partner to join us on a fixed-term basis at a pivotal part of our growth journey.
Working closely with the Senior People Partner, you'll play a pivotal role in driving the People Partnering (HRBP) model deeper into a fully remote scale-up. You'll strengthen line manager capability, while partnering with the wider team to embed our capability frameworks as we move to a High Performance model.
You'll also pick up ER casework as and when required, providing practical support to line managers and employees. Reporting to the Director of People & Talent, you'll be a trusted point of contact across the business while getting stuck into the initiatives that shape how we work.
This is a great opportunity for a People Partner who's ready to bring strong partnering skills that drive immediate positive outcomes, balancing commercial priorities with the needs of our people. In pursuit of this you will ideally draw upon a blend of established and newer HRBP practice, applied to a purpose-led, fully-remote scale-up. A genuine interest in what we do is important too - we're looking for someone who'll always keep our members and their pets in mind. 
What you'll be doing
People Partnering & Projects:
People Partners empower managers and SLT to make their teams and functions as effective as they can be, through supporting high performance, diagnosing the root cause of team issues, and amplifying capability across the business.
Work alongside the Senior People Partner to fully embed the HRBP (People Partnering) model across our functions in a fully-remote, scale-up environment, with People Partners embedded into specific functions as trusted strategic advisors to SLT and managers.Act as a strategic sounding board for SLT and managers, always looking to understand the "why" behind a decision, pulling this back to our purpose, our members and our commercial goals, and leading with kindness throughout.Get under the skin of team and functional issues, diagnosing root causes rather than symptoms, and using this insight to amplify manager and team capability.Support the development and roll-out of capability frameworks (including feedback models, ways of working & role capabilities) as we move towards a High Performance model
ER Advisory:
Pick up ER casework as and when required, providing timely, pragmatic support to managers and employees through investigation processes and outcomes.
What we're looking for:
Experience in a People Partner or HRBP role, ideally within a fully-remote, fast-paced scale-up.Understanding and hands-on experience of embedding the HRBP model within a People Function, ideally within a start-up or scale-up environment.A dual lens of commercial acumen and people advocacy, ensuring people decisions are grounded in business reality without losing sight of the human impactComfortable leading or supporting on disciplinary and grievance investigations.Solid knowledge of UK employment law, HR policy and best practice.Confident advising and building relationships with managers and employees at all levels.A genuine interest in connecting people initiatives to wider business goals, with a naturally curious, solutions-focused mindset - particularly around manager capability and High Performance.Highly organised and detail-oriented, with excellent written and verbal communication skills.Able to balance pragmatism with empathy and a strong sense of fairness.Experience working in a fully-remote environment, ideally within a scale-up moving towards a High Performance culture.CIPD Level 5 qualified (or equivalent hands-on experience).Experience using HRIS platforms (we use Humaans) and Google Workspace is a plus. 
You’ll feel like a fish out of water if:
We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies.
Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you.
With that in mind, here are a few things worth considering before you hit apply.
You want a market with the rules already written - we're creating something that hasn't existed before, so uncertainty comes with the territory
You don't connect with purpose-led work - we're deeply driven by our purpose and commitment to people, pets & planet (and proud to be a B-Corp), so this needs to genuinely matter to you. Our members and their pets are at the heart of everything we do!
You need the process mapped out before you'll move - we're still writing the playbook, not handing you one
You want policy to be black and white - we’re working with humans meaning we often work in the grey, and we trust you to use judgement, not just the rulebook
You like everything scoped before you start - here, you'll often be figuring it out as you go
You're looking for a People Partnering machine to step into - you'd be one of the people building it
You do your best thinking alone - we're a small team, and we lean on each other and value collaboration and input
You need the buzz of an office to feel like you're at work - this role is genuinely remote, so you'll need to bring your own momentum
You like things to stay still - priorities shift fast here, and we need you to shift with them
Contract detailsFixed-term contract, 14–18 monthsReports to: Senior People PartnerSalary: Up to £75,000, depending on experienceIdeal start date: October 2026Remote-first (UK-based) 
In addition to a competitive salary and bonus, we offer a range of benefits, including:
🐾 For the love of petsEach year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and familyOur team can work remotely from as many house sits as they like, and we contribute up to £500 peryear towards travel costs to and from sitsFind a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home
💜 Health & wellbeingSimplyHealth healthcare cash planBupa Health Insurance and Dental Insurance planSpecsavers eyecare schemeWeekly virtual yoga sessionsOptional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance
 💻 Working environmentWork fully remotely from anywhere in the world - as long as you follow compliance as a UK tax residentGet £200 to spend on home office equipment each year + Macbook and Apple accessories when you startAccess to Spaces co-working locations across the globeWe host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the yearWe cover the costs of personal development resources and have regular time set aside for learning and growthDepending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule
💰 Compensation & time off25 days off per year, plus bank holidays and festive closure between Christmas and New Year (36 days + Christmas Day for some roles)Competitive salary which is reviewed twice a yearDiscretionary 10% quarterly bonus scheme, distributed quarterlyPension scheme: 5% from you as an employee and 3% from TrustedHousesitters£500 recruitment referral bonus
If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!
