People Process Optimisation & Enablement Specialist
Skills
Analytical SkillsBusiness Process ImprovementContinuous ImprovementEnablementHR OperationsHR TransformationHuman Resources Information Systems
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years experience in HR operations People process optimisation HR transformation or HR enablement
- Experience leading end-to-end process redesign or operational improvement initiatives across HR functional areas
- Strong understanding of HR operating models including shared services Centres of Excellence and regional delivery structures
- Experience partnering with HRIS or Digital teams to implement system-enabled process improvements
- Strong stakeholder management and influencing skills within complex matrix organisations
- Experience balancing global standardisation with local legal and operational requirements
- Analytical and data-driven mindset with experience using metrics and feedback to improve operational performance
- Excellent communication skills with the ability to create clear documentation and present recommendations effectively
- Comfortable working in a fast-paced and evolving environment
Nice to have
- Process oriented
- Collaborative
- Analytical
- Change minded
- Detail focused
Day to day
- Evaluate current People processes to spot inefficiencies and operational risks
- Lead the redesign and optimisation of end-to-end People processes across the employee lifecycle
- Partner with HRIS and IT teams to turn business needs into scalable system-enabled solutions
- Reduce manual work and improve efficiency through automation and improved workflows
- Create clear process documentation governance frameworks and operating procedures
- Drive adoption through stakeholder engagement communications training and change management
- Use service metrics operational data and employee feedback to improve performance and employee experience