RRemoteville

How Remoteville checks and expires listings

HappyGo Travel Services logoHappyGo Travel Services

Personal Assistant - Work From Home

Skills
AdministrationAttention To DetailBookingsConfidentialityCustomer ServiceDiary ManagementItineraries
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Proven experience in a similar customer service role or within the travel industry
  • Strong communication skills with fluency in written and spoken English
  • Proficiency in using booking platforms and CRM systems
  • Excellent problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team with a customer-first mindset

Nice to have

  • Strong communication skills
  • Attention to detail
  • Problem-solving abilities
  • Customer-first mindset
  • Ability to work independently
  • Team player

Day to day

  • Communicate with clients via phone, email, and chat to understand their travel preferences and requirements
  • Provide personalized recommendations on destinations, accommodations, transportation, and activities
  • Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations
  • Maintain accurate records of bookings, payments, and client interactions using our CRM system
  • Offer insights and suggestions for travel experiences that match client interests