PMO / Management Analyst

Skills
AdoptionAnalyticsArtifactsBusiness IntelligenceContinuous ImprovementData AnalyticsProgress Monitoring
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor’s degree in a related discipline
  • 7-10 years of deskside/help desk leadership
  • Hands-on experience with Windows/macOS support and endpoint tools
  • Experience supporting federal government IT or data programs preferred
  • Experience preparing program reports dashboards and executive briefings
  • Experience supporting governance forums and stakeholder engagement activities
  • Strong analytical and problem-solving skills
  • Experience with data analytics and visualization tools such as Power BI Tableau or Excel dashboards
  • Knowledge of program management methodologies such as PMI Agile or ITIL
  • Ability to translate complex data into actionable insights for leadership
  • Strong written and verbal communication skills
  • Familiarity with portfolio management governance frameworks and performance metrics
  • U.S. Citizenship required
  • Must be able to obtain and maintain a Public Trust background investigation

Nice to have

  • Analytical
  • Detail-oriented
  • Collaborative
  • Process improvement
  • Stakeholder-focused
  • Data-driven

Day to day

  • Support enterprise IT and data programs through governance, portfolio oversight, reporting, and performance analytics.
  • Maintain schedules, milestones, deliverables, risks, dependencies, and resource tracking across multiple task areas.
  • Develop dashboards, executive briefings, and performance reports to inform leadership and guide data-driven decisions.