Power Systems Support Analyst
Skills
Information TechnologyIBM AIXIBM High Availability Cluster MultiprocessingIT EscalationImplementation ExperienceOn-Call SupportRoot Cause
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Expert working knowledge of IBM AIX and IBMi required
- Experience in system administration and implementation from AIX 6.1 to 7.3
- Ability to perform HACMP failover and root cause analysis
- Proficient in shell scripting for system admin tasks and knowledgeable in ITIL Agile Service Management fundamentals
Nice to have
- Strong under pressure
- Client-facing skills
- Knowledge of Service-Now
Day to day
- Provide IBM AIX & IBMi operational and project support within a managed services environment
- Assist in design and delivery systems administration and operational tasks
- Participate in projects and create maintain quality documentation based on best industry practices
- Contribute to teamwork and continuous improvements
