Pre-Sales Solution Architect
Skills
Corporate SPresalesRoutingSolution ArchitectureTelephonyMicrosoft Teams TelephonyDirect Routing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Minimum 5 years experience in pre-sales sales engineering or communications delivery within a B2B organisation
- Strong track record of achievement in a comparable pre-sales role
- Deep technical solution expertise across communications and telephony solutions
- Experience with Microsoft Teams Telephony including Direct Routing and Operator Connect
- Ability to design numbering plans call routing resilience and failover strategies
- Experience supporting contact centre and advanced call handling solutions
- Ability to produce HLDs BOMs and supporting technical artefacts
- Relevant product certifications engineering credentials or equivalent practical technical experience
Nice to have
- Proactive
- Self-sufficient
- Customer-focused
- Autonomous
- Positive mindset
Day to day
- Act as the primary technical consultant during the pre-sales phase for communications opportunities
- Translate customer requirements into robust scalable solutions aligned to the communications portfolio
- Lead workshops discovery sessions proofs of concept and product demonstrations
- Produce high level solution designs and technical documentation to support bids proposals and handover
Hiring process
- Apply through Redcentric's formal recruitment process
- Be aware that only official @redcentricplc.com emails are used for candidate contact
- Contact Redcentric via their website if unsure about any communication